Our Commitment to You

Our commitment as your wear parts partner.

When we talk about being determined to deliver, we don’t just mean delivering the replacement wear parts you need, when you need them. We’re also talking about providing a service that streamlines the process and adds value to your operations.

This is probably best summed up by our commitment to you. We commit to:

Customised support, services and systems to meet your changing needs.
Provide ready-when-you-are access to the highest quality products, anywhere in the country.
Get it right first time, every time, by understanding your business and priorities.
Give you first-in-line access to new products that provide even better performance.
Be your integrated, cost-effective replacement wear parts partners – responsive, proactive, innovative.

6% Price Beat Guarantee

As a commitment to our customers we’re not only providing quality and reliable products, but we’re doing it at low prices, with our 6% Price Beat Guarantee. That’s right if you happen to find an identical JOFOV industrial part at less than our advertised price then we’ll beat it by 6%.

You can also learn more about our quality control systems or contact us to see, first hand, how we deliver on our commitment.